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Baitlove

Terms and Information

Business information
The content of this online store is provided, updated and managed by the following companies:

Baitlove is a part of (ACNOF AB)
Sjöglimtsvägen 7
179 95 Svartsjö
Stockholms

Organization number:
559266-5482

E-postadress:
hq@baitlove.com

Payment and prices
All prices are current and may change in the future. Individual and current total price for your order is summed up at checkout, including any fees for shipping and payment, as well as VAT.

We offer the following payment methods:

  • Stripe Payment

Terms of payment are also stated at checkout under the respective payment options.

Prices include VAT at 25% for orders within the EU.

Shipping

In Sweden, shipping costs SEK 69.

Shipping to Denmark, Norway and Finland costs SEK 199, SEK 299 if the order contains a rod. Any fees and taxes that arise upon importation are paid by the recipient.

Unless otherwise stated, placed orders are sent as soon as possible (normally within 14 working days). As we are a small company, however, we only have the opportunity to promise that orders will be sent within 5 working days. Longer delivery times may occur at special times, this is stated in such cases clearly on the web shop’s front page. Orders are sent with PostNord Varubrev and must be delivered 1-2 days after they have been sent from us, provided that PostNord delivers on time. The package is distributed to the mailbox / mailbox if possible and otherwise goes to a representative for collection. Bulky packages can be sent by POSTNORD/DHL. Packages with a very low weight can be sent as a regular letter item as Postnord has a weight limit of 150g for the Goods Letter service.

If a delivery delay occurs, we will notify you by e-mail. You as a customer always have the right to cancel the purchase in the event of delivery delays. We will do everything we can to fulfill your order and send your order as soon as possible. There may be times that make it impossible to complete the order, for example when our supplier or forwarder is unable to fulfill their commitment to us. We reserve the right to disclaim all compensation to the customer regarding delivery delays.

Terms for delivery are also stated at checkout under each delivery method.

Unredeemed packages
For goods that the customer does not redeem, we charge a cost for shipping, return shipping and handling of a total of SEK 250. For bulky shipments, an extra shipping cost of SEK 100 will be added.

Returns
Returns are made at your own expense unless the item is defective or if we have packed incorrectly. Returns must be sent as a letter or package, not against cash on delivery, and be packed in a similar way as when sent from the store.

30 days open purchase

We follow the Distance Contracts Act and thus you have the right to return ordered goods without stating any reason. You regret your purchase by notifying us within 30 days of receiving your order (or most of it). The article must be returned well packaged, in good condition and in original packaging.

If you as a customer have handled the item to a greater extent than is necessary to determine its properties or function and this has led to the item being returned being less valuable, we have the right to deduct an amount corresponding to the item’s depreciation on the amount to be refundable. The decrease in value is assessed on a case-by-case basis.

Returns are sent to:
Baitlove (ACNOF AB)
Sjöglimtsvägen 7
179 95 Svartsjö
Stockholms

If you exercise your right of withdrawal, we will refund what you have paid for the article as soon as possible or at the latest within 30 days from the day we received the article. You must pay the return costs yourself when you return the item.

The right of complaint is 3 years.

Read more about the Distance Contracts Act at the Swedish Consumer Agency: http://www.konsumentverket.se/

Privacy Policy
When you place your order with us, you need to provide certain personal information. In connection with your order, you agree that we store and use your information in our business to fulfill the agreement with you. You have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. In that case, contact us by e-mail at helpdesk@baitlove.com.

We store the following personal data about our customers:

Customers:
First name, Last name, Company / organization, Bait Builder Name, Brand Name, E-mail, Personal / corporate number, VAT number, Address, Postal code, City, Country, Telephone number.

Orders:
IP address, E-mail,, Personal / corporate number, VAT number, Address, Company, First name, Last name, Address, Postal code, City, Telephone number.

As a customer, you can request extracts, changes or deletions of this information at any time.

Privacy Policy 
We do not sell or transfer personal information unless necessary to perform the purchase or required by law.

Baitlove (ACNOF AB)

❤ We Are a Part of ACNOF AB
Org.nr 559266-5482

Sjöglimstvägen 7
179 95 Svartsjö
Stockholms län

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